Refund & Cancellation Policy

Clear, fair policies to protect buyers and sellers. Read the key points below and contact support if you need help.

Product Inspection Upon Delivery

Inspect products on delivery for visible damage. Report shipping damage within 24 HOURS of delivery; claims after that may not be accepted.

Cancellation Policy

Prepaid orders generally cannot be cancelled. If the customer cancels after placing an order, a 10–30% cancellation/restocking fee may apply.

Eligibility for Return

Items not purchased from Shweta Computers cannot be returned.
Damage reported more than 24 hours after delivery may be rejected.
Products without original packaging, serial numbers or warranty labels are ineligible.
Special order products are not eligible for return.

Additional Terms

Consumables cannot be returned once used. Manufacturer warranty products should be handled via the manufacturer's service center. DOA claims must be reported within 24 hours. Refund processing typically completes within 14 working days.

For disputes, contact customer service with your order number. Certain promotional items may affect refund eligibility; consult our team for details.

For any questions about returns, refunds or cancellations, contact our customer service team with your order number.